Title: Arts Center Business Manager

VP Area: Academic Affairs

Department: College of Arts and Sciences

The Arts Center Business Manager performs box office and business operations functions for all events held within the Arts Center to ensure a productive and safe environment for performers, students, staff, and community members. Reporting directly to the Dean of the College of Arts and Sciences and working in conjunction with the Charter Schools Office, this position manages the day-to-day operations of the Arts Center and works as a liaison to the Charter Schools Office to develop Arts programming connections for K-12 schools. This position assumes all other Front of House duties and works in collaboration with the Arts Center Director, the Technical and Production Manager, and the Charter Schools Executive Director. The Business Manager will operate in a supervisory capacity to oversee a student workforce.

Essential Functions Performed

● Manages the box office, including event sales and account management, using an electronic ticketing system.
● Manages scheduling for all events in the Arts Center and gallery, including events, exhibits, residencies and performances.
● Makes decisions to increase revenue and foster interest in the arts for university, K-12 students, and the community.
● Compiles reports on ticket sales, budgets, attendance, and other operations and assists in compliance record-keeping.
● Securely handles all transactions and manages deposits, payments, and petty cash.
● Initiates, tracks, and manages the contract process from start to finish for all events.
● Reviews, approves, and manages all hospitality requirements on behalf of a contract for performers.
● Provides excellent customer service to patrons, students, faculty, staff, and performers.
● Creates and distributes marketing and public relations materials for events.
● Works in conjunction with K-12 schools to advertise, issue tickets, arrange transportation, arrange hospitality, and ensure participation in events and performances.
● Provides supplementary information to K-12 and university teachers on how events, exhibits, and performances can be used to enhance classroom materials and content coverage to facilitate academic connections.
● Organizes arts-focused professional development for university faculty and staff and K-12 teachers.
● Organizes and helps to grow summer arts opportunities for K-12 students and charter schools.
● Monitors the Arts Center for safety and cleanliness, and ensures accommodations and accessibility for patrons.
● Leads a student and volunteer staff, providing them with an educational experience to learn and grow within the Arts Center.
● Orchestrates grant development and grant writing for increased programming.
● Provides administrative assistance to the Dean, Arts Center Director, and the Charter Schools Executive Director 

Minimum Requirements

College Degree
Excellent written and oral communication and customer service skills. Strong computer skills, proficient with Microsoft Word and Excel.
Aptitude for creative problem solving.
Ability to work independently and as a team. Exceptional organizational and administrative skills.
Demonstrated ability to communicate effectively across cultural boundaries and work with diverse groups of patrons, performers, students, faculty, and staff.

Physical Requirements

Ability to sit or stand for long periods of time. Use of both fine and gross motor skills.
Ability to see, hear and speak clearly, with or without the use of aids.

Other Requirements

Willingness to work weekends and evenings and to maintain a flexible schedule.

Required Documents

Cover Letter

Resume

Contact information for three professional references

For additional information contact Dr. Steven Johnson, Dean of the College of Arts and Sciences (sjohnson18@lssu.edu)